DRESSES
Women's Lace Maxi Dress Off Shoulder Long Sleeve Mermaid Formal
Women's Lace Maxi Dress Off Shoulder Long Sleeve Mermaid Formal
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BUNDLE OFFER
Mix & match across the store. Discount automatically applied at checkout.
About this piece+
Corded floral lace runs throughout, from an off-shoulder neckline that gathers softly across the bust to long sleeves finishing in a flared cuff at the wrist. Vertical seaming pulls the bodice close through the ribs and waist before the skirt narrows over the hip and releases into a mermaid hem. A small tie sits at the centre front. Cut for evening weddings, formals and occasions with a strict dress code.
Why You'll Love This:
- Corded lace gives texture across the whole gown, not just the trim
- Off-shoulder neckline bares the shoulders while sleeves stay long
- Mermaid hem releases below the knee for an easy walking stride
Shipping+
Orders are processed within 3 business days (Monday to Friday). Transit then takes 6–27 business days, so orders arrive within 9–30 business days in total. Every order ships with full tracking.
Returns & refunds+
You have 30 days from delivery to return any unworn item in its original condition, with all original tags still attached. Return shipping is paid by the customer and there is no restocking fee. Refunds are processed within 10 days of us receiving your return. Email support@bycindyboutique.com with your order number to get started.
Customer support+
Our team is available Monday to Friday, 9:00 AM – 5:00 PM PT, and we aim to respond to your inquiries within 24 hours. You can reach us by email at support@bycindyboutique.com.

30-Day Return Policy
Your satisfaction with your order matters to us. You have 30 days from delivery to return any unworn item in its original condition. Return shipping is paid by the customer and there is no restocking fee. Just email support@bycindyboutique.com with your order number to get started.
Frequently Asked Questions
How long will my order take to arrive?
Orders are processed within 3 business days (Monday to Friday). Transit then takes 6–27 business days, so orders arrive within 9–30 business days in total. You'll receive tracking by email the moment your parcel leaves the warehouse.
What is your returns policy?
You have 30 days from the date of delivery to return any unworn item. Items must be new and in original condition with all packaging and tags intact. Return shipping is paid by the customer and there is no restocking fee. To start a return, email support@bycindyboutique.com with your order number and we'll send you instructions. Refunds are processed to your original payment method within 10 days of us receiving the item.
What payment methods do you accept?
We accept Visa, Mastercard and Maestro, along with Apple Pay, Google Pay and Shop Pay. All payments are processed through encrypted, PCI-compliant gateways, and your card details are never stored on our servers. All prices are shown and charged in US dollars. Sales tax is calculated at checkout where applicable.
Can I change or cancel my order after placing it?
Get in touch as soon as possible at support@bycindyboutique.com with your order number. If your order hasn't yet entered processing we can usually amend the shipping address or cancel it outright. Once it's been packed and dispatched we're unable to make changes, but you're still covered by our 30-day returns policy once it arrives.